Job Vacancy

22-07-2022
SENIOR SERVICE SUPPORT OFFICER/SERVICE ADMINISTRATOR (5 DAYS)
Job Highlights 
  • Work location: Shatin
  • 3 years relevant working experience
  • Service Administrator

Job Specification:

  • Responsible for maintaining & monitoring the operation of the engineer service department to meet the high level of service requirement, to support the fast business growth needs.
  • Responding to service calls and coordinating for appropriate services, and engineer visits, etc.
  • Coordinating with various internal departments and external vendors to meet the job requirements
  • Providing general support on quoting, invoicing; preparing service agreement, customer performance report, and related follow up works
  • Implementing SOP and maintaining high level of working quality and accuracy record with the system
  • Participating in department continuous improvement plan.
Requirements:
  • Diploma or U graduate in related disciplines
  • Minimum 3 years of customer service or relevant working experience
  • Excellent communication and relationship building skills
  • Proficient in computer operation, including Microsoft Excel and Word. Experience of using operation system is essential.
  • Capable of working independently, responsible, willing to learn and a good team player.
  • Candidate showing good leadership skills and knowledge of CRM is an advantage.
We offer attractive remuneration packages to the right candidates, including basic salary (13 months), Year-End bonus, 5-day work per week, medical insurance, MPF …etc. Interested parties please send full resume with current/expected salary.

22-07-2022
Service Engineer
Job Highlights 
  • Equipment installation
  • Experience in field service support
  • Bachelor in Engineering

Responsibilities:

  • Provide in-house and on-site field services for system and product installation, commissioning, repair and subsequent maintenance support to customers
  • Coordinate with Sales & Marketing Team for product warranty and provide aftersales engineer services
  • Support ad hoc project assigned by the company
Requirements:
  • Higher Diploma or Bachelor or above in Engineering (Electronic / Electrical / Mechanical)
  • At least 1 year relevant experience in field service support in laboratory market (less experience/qualification will be considered as Support Engineer)
  • Excellent interpersonal, organizational and presentation skills with customer service focus.
  • Positive attitude, proactive, good team player, responsible, able to work independently.
  • Fluent in both spoken & written English and Chinese.
  • Hardworking & willing to learn.
We offer attractive remuneration packages to the right candidates, including basic salary (13 months), Year-End bonus, 5-day work per week, medical insurance, MPF …etc. Interested parties please send full resume with current/expected salary.

22-07-2022
Senior Sales & Marketing Executive (Diagnostics Division)
Job Highlights 
  • Biomedical / Laboratory Science
  • Laboratory Reagents / Equipment / Instrument
  • Sales experience with clinical diagnostics product

Job Specification:

  • Sells and promotes high-end clinical diagnostics products including testing reagents, equipment's and consumables to hospitals, private medical/clinical labs, clinical research labs and/or clinics.
  • Reports to the Division Manager to implement the sales plan designed and to achieve established sales goals; calls on prospective and current company customers; involves technical personnel to resolve customer’s issues and problems as needed.
  • Work close with the marketing team and various Business Divisions to achieve business objectives
  • On-the-Job, Overseas and/or local professional trainings will be provided irregularly
  • Good promotion and career development opportunities
Requirements:
  • Bachelor Degree or above in Laboratory Science, Biological Sciences, or related disciplines
  • 2 to 5 years sales experience in clinical / diagnostic / medical products is preferable
  • Working experience in Med tech, clinical lab, or similar work is an advantage
  • High calibre, responsible and sales oriented
  • Excellent presentation and interpersonal skill
  • Good command of English & Chinese (Cantonese & Mandarin), in written and spoken
  • Candidate with less experience will be considered as Sales & Marketing Executive
  • Fresh Graduates will also be considered
We offer attractive remuneration packages to the right candidates, including basic salary (13 months), Year-End bonus, 5-day work per week, medical insurance, MPF …etc. Interested parties please send full resume with current/expected salary.